Technical Support & FAQs

Need help with Mahjong (雀乐消消)? We are here to assist you with any questions, bug reports, or feedback.

Frequently Asked Questions

Q: My game progress didn't sync. What should I do?

Ensure your device is connected to the internet and signed into your Apple Game Center / iCloud account. Try restarting the application to trigger a fresh sync.

Q: How do I report a glitch or suggest a feature?

You can email us directly with a screenshot or video recording at support@3kittens.cn. Our feline engineers will investigate right away!

Q: Can I transfer my game data between devices?

Yes, as long as both devices are signed into the same iCloud / Game Center account, your level progress and unlocked skins will sync automatically.